12 January 2008

Seven Top Tips for Effective Communication

Have you ever made a deal over the telephone and felt that you were happy with the arrangements only to find out at a later date that things are not what they are appeared to be? To avoid misunderstandings the seven top tips for effective communication provides you with a blueprint for optimum results.

In order to save valuable time there are key principles that need to be applied:

1. Get it right from the outset as time is money. If you are working within tight time constraints then all parties need to be assured that what is been agreed upon is clarified from the outset.

2. Write down the salient points of the discussion and place on file for future reference.

3. Reiterate what has been stated and agreed upon and clarify any points.

4. Never take things for granted as both parties may be agreeing on two different things.

5. If you are awaiting a letter or package in the post it can take several days to be delivered so prioritise tasks in order to accommodate your new assignment.

6. Obtain personal details, address, mobile and landline numbers and alternative numbers for all parties involved, and email address; keep a backup copy of contact details

7. Send an email to follow-up discussion.

You no longer have to rely on recall to remember discussions. By using these seven top tips you will become a better communicator.

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