Have you ever made a deal over the telephone and felt that you were happy with the arrangements only to find out at a later date that things are not what they are appeared to be? To avoid misunderstandings the seven top tips for effective communication provides you with a blueprint for optimum results.
In order to save valuable time there are key principles that need to be applied:
1. Get it right from the outset as time is money. If you are working within tight time constraints then all parties need to be assured that what is been agreed upon is clarified from the outset.
2. Write down the salient points of the discussion and place on file for future reference.
3. Reiterate what has been stated and agreed upon and clarify any points.
4. Never take things for granted as both parties may be agreeing on two different things.
5. If you are awaiting a letter or package in the post it can take several days to be delivered so prioritise tasks in order to accommodate your new assignment.
6. Obtain personal details, address, mobile and landline numbers and alternative numbers for all parties involved, and email address; keep a backup copy of contact details
7. Send an email to follow-up discussion.
You no longer have to rely on recall to remember discussions. By using these seven top tips you will become a better communicator.
12 January 2008
4 January 2008
Communication
Communication begins in the prenatal stage of child development. A mother who talks to her unborn child will feel movements in response. Recently, researchers found that playing classical music to an unborn child will improve psychomotor skills and develop an appreciation for that genre. Mother's can attest that any form of music enjoyed by the parent will influence movement in the womb.
As human beings we communicate differently to animals. In a group discussion about language I commented on bird communication. In response to my statement the psychologist stated that birds do not have a form of language because they tweet all day long. I was rather perturbed by this statement as I felt that because we cannot interpret or understand the language of animal species it does not give us the right as humans to determine that they are not able to communicate. There are norms and codes of conduct in the animal kingdom and in society. We have learned much about various forms of communication from observing animals in their domain. Similarly, we are governed by laws under which we must conform.
Dogs as household pets are trained by owners or experts to behave in a particular way. Humans are trained from birth how to communicate and we go to great lengths to ensure that learning takes place. Schooling and training provides us with the tools to become better communicator’s. Individually, we are responsible for taking action to improve upon our communication skills as excellent interpersonal and communication skills are essential to marketer’s success.
As human beings we communicate differently to animals. In a group discussion about language I commented on bird communication. In response to my statement the psychologist stated that birds do not have a form of language because they tweet all day long. I was rather perturbed by this statement as I felt that because we cannot interpret or understand the language of animal species it does not give us the right as humans to determine that they are not able to communicate. There are norms and codes of conduct in the animal kingdom and in society. We have learned much about various forms of communication from observing animals in their domain. Similarly, we are governed by laws under which we must conform.
Dogs as household pets are trained by owners or experts to behave in a particular way. Humans are trained from birth how to communicate and we go to great lengths to ensure that learning takes place. Schooling and training provides us with the tools to become better communicator’s. Individually, we are responsible for taking action to improve upon our communication skills as excellent interpersonal and communication skills are essential to marketer’s success.
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