30 December 2007

Etiquette For Marketers

In order for us to become effective and efficient network marketers we must be mindful of our own limitations and the boundaries in which we work. We must consider that while our business is 24/7 not everyone will work within that timescale. Self improvement and personal development is the way forward to enable us to be the best that we can be as marketer's.


Knowing the cut off point for telephoning associates, sponsors and prospects is paramount in order to not stir-up emotions of ill feelings in others. A good cut off point is around 8pm to 9pm; depending on the relationship 10pm at the latest unless otherwise specified.


When telephoning your team leader, associates, prospects and sponsors you must always apply this principle - ask the person on the other end of the phone “is it a good time to talk?” Even if you feel that you have a good relationship with the person. Never take for granted that the person is at your disposal to free-up the time to speak with you. We must consider at all times other people’s feelings. Some people are very sensitive and may take offence to our approach. So, think about what you say before the words leave your mouth!


Be mindful when making telephone calls as calls should be reciprocal, that is to say don’t always await the call from the person as mobile calls cost money. Furthermore, freephone telephone numbers are for general public enquiries at a cost to the provider. You may consider a mobile phone tariff that suits you and enables you to make phone calls at anytime during the week and weekends as this will keep costs down. Similarly, landline service provider’s can accommodate your needs.


People like to enjoy their own personal space. Therefore, we must be mindful that some individual’s do not like to mix business with pleasure. A person’s private affairs outside of the business relationship, is just that, private and personal. Intrusive behaviour causes upset. Do not invade a person’s privacy or encroach on their personal space.


Some people are quite happy to develop networks, however, that’s all they are, business relationships of which are different to friendship. Unless feelings are mutual always be mindful that no matter how nice a person may be it is purely a working relationship and that it is separate from home-life, even though we work from home.


Touching people can be a warming form of communication, however, by the same token can be regarded as annoying.


Being able to communicate with people at all levels requires you to have excellent written and verbal communication skills. As a marketer we are considered a professional business person.


Finally, at the end of each day critically evaluate the day, for example think about how your day went. Is there anything you could do differently next time? Is there an area that you need to develop or improve upon?



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2 comments:

Anonymous said...

Well said. This is a subject very dear to my heart. Always give the ultimate respect to people's time and space.

Vanessa McLean
http://viralurl.com/maximise/dream

Christine M Chin said...

Thank you Vanessa for your feedback and I am pleased that you have found Etiquette For Marketers has been an invaluable tool. Look out for part two to be posted on 3 January.